Customer Care Assistant

Part-Time Customer Care Assistant

Hours: 8:00 AM – 1:00 PM (Part-Time)

Job Overview:

We are looking for a friendly and reliable Part-Time Customer Care Assistant to join our team. The role involves answering incoming phone calls, logging new jobs into the system, and keeping customers updated on the progress of their requests.

Key Responsibilities:

• Answer incoming customer calls in a professional and helpful manner
• Log new jobs accurately into the system
• Provide updates to customers regarding their jobs or enquiries
• Maintain clear and organised records of customer interactions
• Deliver excellent customer service at all times

Requirements:

• Good communication and telephone skills
• Basic computer skills
• Strong organisational skills and attention to detail
• Friendly and professional attitude

Working Hours:

Monday to Friday, 8:00 AM – 1:00 PM

Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we’re sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck!

1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.

1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency and Business.