Customer Services Administrator

Customer Services Administrator

Huntingdon | Temp Ongoing | Monday to Friday, 37.5hrs per week | £13 per hour

Are you an organised, detail-focused administrator who thrives in a fast-paced environment? We’re looking for a proactive and reliable individual to join a busy operations team in Huntingdon, supporting the smooth running of essential customer services.

You’ll play a key part in ensuring efficient day-to-day operations, providing administrative and organisational support to the Key Customer Coordinator and the wider Water Delivery team. This role is ideal for someone who enjoys variety, accuracy, and problem-solving in a collaborative setting.

Key Responsibilities:

• Accurately input, update, and maintain data across internal systems
• Review, reconcile and verify daily electronic records (including driver and vehicle bookings)
• Prepare data for invoicing and ensure records are compliant and auditable
• Maintain both electronic and paper-based documentation such as driver paperwork and water sample results
• Raise purchase orders and assist with scheduling, filing and general admin tasks
• Resolve queries from stakeholders and hauliers promptly and professionally
• Ensure confidentiality and compliance with data protection regulations
• Support the wider team to deliver excellent customer service and meet operational deadlines

Requirements:

• Strong attention to detail and accuracy in data entry and record-keeping
• Confident communication skills (written and verbal)
• Competence with Microsoft Office and internal database systems
• A proactive, adaptable approach and ability to work in a fast-paced environment
• Previous experience in administration, logistics support or similar roles is desirable

Working Pattern:

• 37.5 hours per week covering shifts between 7:00am and 5:30pm (rotated within the team)
• 4 days in the office, 1 day working from home (typically Friday, with some flexibility)

Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we’re sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck!

1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.

1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency and Business.